You may return most full-priced items purchased from The Gathering Shops (TGS) for a full refund to the original form of payment if returned within 30 days of purchase in any TGS store.
If you would like to return an item ordered on www.thegatheringshops.com you may take it to a The Gathering Shops store or email Orders@thegatheringshops.com to obtain authorization and instructions on how to complete the return.
Please note: All cosmetics, beauty & wellness, undergarments, swimwear and intimate apparel are Final Sale and other items marked as Final Sale are NOT eligible for returns, exchanges or price adjustments. TGS will not accept a return on merchandise that has been washed, worn, damaged after purchase or missing the original tags and receipt. Any product that is damaged upon receipt must be reported to TGS within 48 hours of delivery or return might not be approved.
Shipping fees are non-refundable
During the holidays, items purchased between November 21st and December 31st can be returned until January 15th in accordance with regular TGS return policies.
Return approval is at the discretion of our operations team and TGS reserves the right to deny any return that does not comply with our policy. Denied returns will be shipped back to the customer.