You may return most full-priced items purchased from The Gathering Shops (TGS) for a full refund to the original form of payment if returned within 14 days of purchase in any TGS store.
Please note: All wellness products and undergarments have to be unopened, unused with labels and original packaging intact. All swimwear, intimate apparel, and SALE merchandise are FINAL SALE and NOT eligible for returns, exchanges or price adjustments. TGS will not accept a return on merchandise that has been washed, worn, damaged after purchase or missing the original tags and receipt. Any product that is damaged upon receipt must be reported to TGS within 48 hours of delivery or return might not be approved.
TGS unfortunately will not be able to offer store credits at this time. Exchanges can be made for a different size or color of the original style ordered in a gathering shops store only. If you would like to exchange your item for a different style, please return your items to any gathering shops store for a refund and place a new order for the style you would like. At this time shipping fees are non-refundable
During the holidays, items purchased between November 21st and December 31st can be returned until January 15th in accordance with regular TGS return policies.
Return approval is at the discretion of our operations team and TGS reserves the right to deny any return that does not comply with our policy. Denied returns will be shipped back to the customer.