Returns & Exchanges

Items can be returned or exchanged within 14 days of the date of purchase when accompanied by a store receipt or packing slip.

Please note: All cosmetics, beauty & wellness, undergarments, swimwear and intimate apparel are Final Sale and other items marked as Final Sale are NOT eligible for returns, exchanges or price adjustments.

TGS will not accept a return on merchandise that has been washed, worn, altered, damaged after purchase or missing the original tags and receipt. Jewelry must have no signs of wear and be in original condition. All jewelry returns will be for Store Credit only. Any product that is damaged upon receipt must be reported to TGS within 48 hours of delivery or return might not be approved.

Return approval is at the discretion of our operations team and TGS reserves the right to deny any return that does not comply with our policy. Denied returns will be shipped or given back to the customer.

Return Process

You may return, exchange or get a store credit for any eligible item.  Shipping fees are not refundable.

In Store:

You may exchange or return eligible items to a The Gathering Shops store within 14 days of purchase.

Online:

Click here to begin the return process

 Return postage will be deducted from your credit total